Privacy Policy

At Felly-B Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you use our website or make purchases. By using Fellyb.co.uk, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal information: Name, email address, delivery address, phone number, and payment details (collected when you place an order).

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfil your orders

To communicate order updates, delivery notifications, or customer service responses

To improve our website and services

To comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your personal data with trusted service providers who assist us in operating our website and services. This includes:

Payment processors

Courier and delivery services

Technical support or website maintenance providers

In cases where service providers are outside the UK, we ensure that appropriate safeguards are in place to protect your data, in line with applicable data protection laws. We will never share your data for marketing purposes without your consent.

4. Data Security

We take reasonable measures to protect your data from loss, misuse, or unauthorized access. This includes:

Secure storage of personal data

Use of secure payment systems

Limited access to data only by authorised personnel

No system is completely secure, but we strive to keep your information safe.

5. Retention of Data

We will keep your personal information for as long as necessary to:

Fulfil your orders and provide customer service

Comply with legal obligations

Resolve disputes

6. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

Access your data

Request correction of inaccurate data

Request deletion of your data

Object to processing or request restriction of processing

Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us at Fellybac@gmail.com.

7. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page. We recommend checking this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: Fellybac@gmail.com